The form doctors use to refer pregnant women to hospital has been changed after a Muslim woman was offered an appointment for a scan with a male medic.

A report, published earlier this month, by Sutton Clinical Commissioning Group (CCG) reveals the responses they have taken following complaints to the Epsom and St Helier Trust.

As a result of one complaint the antenatal referral form GP surgeries now use includes a specific area where a doctor can highlight any religious beliefs and preferences including the need for an interpreter.

The change came after the trust was not informed of a Muslim woman’s specific religious beliefs and she was offered an appointment with a male sonographer.

A spokesperson for Sutton CCG said: "We regularly review complaints made by our patients to see if we can learn any wider lessons for how we provide services.

"This is a good example of how we’ve listened and taken action – making a simple change to an existing process to improve things for patients in future."

 

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