Well Place Care Home in Sanderstead under Croydon Council investigation after patient ends up in hospital
An investigation is underway into a care home after allegations that a patient has been neglected.
Wells Place Care Home in Sanderstead is being investigated by Croydon Council’s social services after one of its patients ended up in hospital.
The care home mainly looks after those suffering from dementia and can cater for up to 42 people according to its latest Care Quality Commission report.
A whistleblower told the Croydon Guardian that the patient twice went to hospital at the request of the family after concerns were raised about his treatment at the home.
The patient in question had not been eating properly but those in charge at the home would not call an ambulance or a doctor, it is claimed.
It was not until the family of the patient visited the home that they called an ambulance to take the patient to hospital, the whistleblower said.
The patient went back to the home next day, but their condition allegedly deteriorated. A week later, the family was at the home again where they noticed the patient had lost even more weight and was having difficulty breathing.
It is alleged the family asked for an ambulance to be called only to be told their relative was suffering from dementia. The patient was taken to hospital on insistence of the family.
The whistleblower alleged the patient was not treated properly at the home. They described how the patient was given laxatives for a whole week, when it should have been administered for a couple of days. They said the patient was complaining of stomach pains when he was given the drug.
The Care Quality Commission carried out an inspection of the home in April and said record keeping and care practices had improved where people were at risk of poor nutrition.
It also said since January 2013 the care home had begun to implement an action plan for improvement.
Paul Burns, managing director at Wells Care LTD, which also runs two care homes in Folkestone, said he could not comment on the allegations.
He said: “As with any concern and complaint raised we work with the relevant agency to investigate fully and cannot make any comment until an outcome is reached.”
Croydon Council declined to comment on the investigation.
- Rail delays for travellers in south London
- Two footballers charged with match fixing
- More Croydon residents get into Christmas spirit with dazzling displays
- Teen shot with Taser by police over false gun claims
- Crystal Palace Transition Town to launch community guide
Comments are closed on this article.