The driver of the train that struck a woman at East Croydon station yesterday morning will be offered support following the traumatic experience.
The 44-year-old woman, from Blackpool, died after being hit by the 8.30am Gatwick Express service between Brighton and Victoria on Thursday, February 2.
Support was offered to the driver through a process Southern Rail calls ‘Chain of Care’.
Drivers are instantly taken off duty and driven home in a taxi, with their line manager if required.
Each driver reacts differently to the traumatic experience, a spokesman for Southern said, but counselling is offered.
He added: “We offer similar support to all those involved, including platform and on-board staff.
"Tragic incidents such as these can have a huge impact on our train crew and station staff for whom we offer care and support."
Platforms one and two were out of use at the station, meaning trains were revised or delayed.
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