Mother calls for improvements at Gilroy Court Hotel in Croydon

Mother calls for improvements at Gilroy Court Hotel

Sharon Chivero with son Aaron

Sharon Chivero says she has complained about the cleanliness of her room

First published in Local news

A mother has called on the council to improve the standards of a notorious temporary bed and breakfast accommodation for homeless families, after she was bitten by bed bugs.

Sharon Chivero, 24, who has been living in Gilroy Court for the past two months with her four month old son Aaron, said her linen and room was not cleaned once a week as it should be, and her complaints to the council over bed bugs had fallen on deaf ears.

She said: "The place is disgusting, it is filthy, and it is nasty. Basically the onus is on you to do everything. When I told the council they didn’t seem to care.

"My child is living with me and he isn’t happy, he is very upset."

A spokeswoman for Euro Hotels, who runs Gilroy Hotel, said any complaints made to them are dealt with as quickly as possible.

She said they change linen at least once a week and mothers can get fresh linen for their children as often as they need it.

She said: "If you have a bite you can come to the reception at any time as we are open 24/7.

"We have a pest control company who work for us and they deal with these things. We deal with it straight away, that is our policy."

The conditions at Gilroy Court were first exposed in a Newsnight documentary earlier this year.

A Council spokesman said: “Pest control has been called in twice to treat Ms Chivero’s room but on both occasions they did not find any evidence of bed bugs.

“The council does make regular checks to make sure rooms are in a suitable condition but we would expect the hotel’s management to pick up on any problems residents may have and deal with them accordingly.

“We are also in the process of appointing a family liaison officer at the hotel to deal specifically with any issues they may have and provide support to them in what are very difficult circumstances.”

Comments (8)

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11:24am Mon 10 Dec 12

ThEaLlSeEiNgEyEsEeSeVeRyThInG says...

Maybe if she washed and put some lotion on her skin she wouldn't have those (dry spots) not bed bug bites. Also how about she gets a job and stops relying on hand outs! She could also wash her own linen at a laundrette or relative/ friends house if she is that bothered by it. Or last but by no means least...she should have waited till she a had a decent job, savings and a HUSBAND before having her child then she wouldn't be in this predicament
Maybe if she washed and put some lotion on her skin she wouldn't have those (dry spots) not bed bug bites. Also how about she gets a job and stops relying on hand outs! She could also wash her own linen at a laundrette or relative/ friends house if she is that bothered by it. Or last but by no means least...she should have waited till she a had a decent job, savings and a HUSBAND before having her child then she wouldn't be in this predicament ThEaLlSeEiNgEyEsEeSeVeRyThInG
  • Score: 1

11:15am Sat 15 Dec 12

WeCanDoThisAllDayLong says...

First off all you commented @ 11.24.am so why was you at work you probably just came home from signing on or the women's refuge so please come off Sharon's name, you want to talk about washing skin and lotion these times you probably just wash your armpit and use femfresh then leave your house looking like something of Jeremy Kyle and Sharon does have a husband so u won't see her on JK when you go to have a DNA test for your 3 runny nose children I will leave it at that but remember my username says it all oh yeah learn how to spell b4 u want to get at people cause I didn't quite catch your name darling deuces
First off all you commented @ 11.24.am so why was you at work you probably just came home from signing on or the women's refuge so please come off Sharon's name, you want to talk about washing skin and lotion these times you probably just wash your armpit and use femfresh then leave your house looking like something of Jeremy Kyle and Sharon does have a husband so u won't see her on JK when you go to have a DNA test for your 3 runny nose children I will leave it at that but remember my username says it all oh yeah learn how to spell b4 u want to get at people cause I didn't quite catch your name darling deuces WeCanDoThisAllDayLong
  • Score: 1

4:23pm Sat 15 Dec 12

ThEaLlSeEiNgEyEsEeSeVeRyThInG says...

Erm I can't spell? Lol you illiterate fool maybe if you could read then you would clearly see what my name is. And you can do what you want all day you moron. And as for me being online it was because I was enjoying a long deserved day off. Anyway take care my darling and have a blessed day.
Erm I can't spell? Lol you illiterate fool maybe if you could read then you would clearly see what my name is. And you can do what you want all day you moron. And as for me being online it was because I was enjoying a long deserved day off. Anyway take care my darling and have a blessed day. ThEaLlSeEiNgEyEsEeSeVeRyThInG
  • Score: 0

4:51pm Sat 15 Dec 12

WeCanDoThisAllDayLong says...

Touched a nerve did I darling all I'm saying is technically you are the moron and you need 2 find yourself a husband so you will have something else to do on your day off instead of commenting on articles that don't concern you like you know the girl when you don't about handouts you probably live in a council flat yourself or even a room so please find something else to look at with your all seeing eyes go and read a book instead love cause I know you feel stupid now maybe try taking up a new hobby and get your facts wright I don't care you shouldn't have commented on this article and then I wouldn't have had to tell you about yourself and thank you very much all my days are blessed darling x
Touched a nerve did I darling all I'm saying is technically you are the moron and you need 2 find yourself a husband so you will have something else to do on your day off instead of commenting on articles that don't concern you like you know the girl when you don't about handouts you probably live in a council flat yourself or even a room so please find something else to look at with your all seeing eyes go and read a book instead love cause I know you feel stupid now maybe try taking up a new hobby and get your facts wright I don't care you shouldn't have commented on this article and then I wouldn't have had to tell you about yourself and thank you very much all my days are blessed darling x WeCanDoThisAllDayLong
  • Score: 0

10:45am Sun 16 Dec 12

ThEaLlSeEiNgEyEsEeSeVeRyThInG says...

You haven't told anybody about their self. I am male you stupid woman. You seem to know a lot about the council and what it takes to have a property from them. I live with my partner and we both work and OWN our property. Now we are saving and hopefully one day we will have enough to bring a child into this world and can support it properly and NEVER have to end up in a place like Gilroy Court complaining that we are not getting a 5 star service for free at the expense of TAX payers
You haven't told anybody about their self. I am male you stupid woman. You seem to know a lot about the council and what it takes to have a property from them. I live with my partner and we both work and OWN our property. Now we are saving and hopefully one day we will have enough to bring a child into this world and can support it properly and NEVER have to end up in a place like Gilroy Court complaining that we are not getting a 5 star service for free at the expense of TAX payers ThEaLlSeEiNgEyEsEeSeVeRyThInG
  • Score: 2

10:50am Tue 18 Dec 12

WeCanDoThisAllDayLong says...

Ok me man none of my comments make me an expert on the councils policy I have only used my initiative as it doesn't take a genius to know that it isn't just people on the dole in temporary accomodation and I'm sure you and your blow up doll own your property as much as I am sure that the devil is a liar lol and maybe your all dried up and the babies just ain't coming do and your bird a favour and give up below is a dating link you should try it instead of creating a bird that ain't yours cause I'm sure when your writing these comments if you really have a bird your lady is figuring out which perfume to wear to get the attention of that tall dark handsome man at work please don't tell me you haven't noticed a change in how much effort goes into her getting ready for work and this is because your priorities are wrong stop preying on people whom seem to be having a hard time because you work and pay tax I pay my taxes as well but if these people wasn't benifitting from it the government still would take our money so stop complaining and get on with it
Ok me man none of my comments make me an expert on the councils policy I have only used my initiative as it doesn't take a genius to know that it isn't just people on the dole in temporary accomodation and I'm sure you and your blow up doll own your property as much as I am sure that the devil is a liar lol and maybe your all dried up and the babies just ain't coming do and your bird a favour and give up below is a dating link you should try it instead of creating a bird that ain't yours cause I'm sure when your writing these comments if you really have a bird your lady is figuring out which perfume to wear to get the attention of that tall dark handsome man at work please don't tell me you haven't noticed a change in how much effort goes into her getting ready for work and this is because your priorities are wrong stop preying on people whom seem to be having a hard time because you work and pay tax I pay my taxes as well but if these people wasn't benifitting from it the government still would take our money so stop complaining and get on with it WeCanDoThisAllDayLong
  • Score: -1

11:08am Tue 18 Dec 12

ThEaLlSeEiNgEyEsEeSeVeRyThInG says...

I'm gay you dumb **** your just getting everything wrong. Anyway my breaks over now so gotta get back to work in the mean time go wash ya stinking dutty crotches
I'm gay you dumb **** your just getting everything wrong. Anyway my breaks over now so gotta get back to work in the mean time go wash ya stinking dutty crotches ThEaLlSeEiNgEyEsEeSeVeRyThInG
  • Score: 0

12:54pm Tue 18 Dec 12

WeCanDoThisAllDayLong says...

Oh no your gay so who's doing the bending lol you can talk about dirty crutches but the fact is you was molested as a child by your father because your mothers **** was stinking like the sewers and also never had as much wall as your arse now tell me i got that wrong also your clearly jel of Sharon as she has a womb to birth a child unlike you u say ur a man but really your a b***h will balls takin f**k like a b***h your probably ugly also that's y you resulted to being a homo with a step on your back and as for that break you need to give your jaw a break oh yeah and back 2 your all seeing eyes there must b too much **** in them or you would have noticed that the girl in the picture is wearing a wedding ring so sit on that darling xx
Oh no your gay so who's doing the bending lol you can talk about dirty crutches but the fact is you was molested as a child by your father because your mothers **** was stinking like the sewers and also never had as much wall as your arse now tell me i got that wrong also your clearly jel of Sharon as she has a womb to birth a child unlike you u say ur a man but really your a b***h will balls takin f**k like a b***h your probably ugly also that's y you resulted to being a homo with a step on your back and as for that break you need to give your jaw a break oh yeah and back 2 your all seeing eyes there must b too much **** in them or you would have noticed that the girl in the picture is wearing a wedding ring so sit on that darling xx WeCanDoThisAllDayLong
  • Score: -1

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